At Aristo Thread, we strive to ensure your satisfaction with every purchase. However, if you are not completely satisfied, we offer the following return and refund policy in accordance with UK consumer laws:
-
Returns: Items can be returned within 30 days of receipt. The product must be unused, in its original packaging, and in resalable condition.
-
Refunds: Refunds will be issued to the original payment method within 14 days of receiving the returned item. Please note that shipping fees are non-refundable.
-
Exclusions: Personalized or perishable items are not eligible for returns unless faulty.
-
Process: To initiate a return, please contact us at help@aristothread.com with your order number and details of the issue.